The Information Technology (IT) Specialist serves as a Salesforce Administrator and Trainer and provides technical strategy and direction to ensure the Salesforce application is effectively implemented and managed. The IT Specialist offers best practices and recommendations for process integration, application development, deployment and ongoing enhancements. In addition to supporting and fulfilling strategic objectives for a highly cross-functional team, the IT Specialist provides excellent customer service and direct support to Salesforce end users on a variety of issues. This position may require work outside a normal eight-hour workday and include periods of significant travel.
While performing the responsibilities of this job, the employee must be able to access all components of work station and other office equipment. Frequent typing, writing, bending and twisting. Must be able to lift up to fifty (50) pounds.
General office environment with moderate noise. This position is mostly sedentary, involves sitting most of the time, but may involve walking or standing for brief periods of time. A busy environment with many unscheduled interruptions. Frequent computer use at workstation for extended periods of time. Public contact position requiring appropriate business apparel.
Southwest Key Programs is an Equal Employement Opportunity Employer. The Southwest Key Programs provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.