Southwest Key Programs Inc.

Lead Trainer

2 weeks ago(12/6/2017 12:39 PM)
Job ID
# Positions

Job Summary:

The Trainer must be a professional leader in organizing the training department in partnership with Program Director or designee. The Trainer is responsible for the development of training courses appropriate to meet the needs of the program with staff from a variety of cultural backgrounds. The Trainer is to promote a positive climate of learning and excellence where employees have the opportunity to enhance their professional growth.

Essential Functions:

  • Ensure that monthly supervision meetings are conducted and maintain appropriate documentation of employees under the Lead Trainer’s direct supervision.
  • Complete the annual performance appraisals of employees under the Lead Trainer’s direct supervision with final approval from Program Director.
  • Ensure the development of staff work schedules and recommend approval or denial of personal leave requests, holiday leave requests, and/or sick leave requests to Program Director or designee.
  • Responsible for addressing employee performance issues in a timely manner and maintaining documentation of conversations. In coordination with, and approval of Assistant Program Director and/or Program Director, must adhere to Southwest Key Programs’ (SWK) disciplinary action policy and procedures to include, but not limited to: conference notes and written reprimands.
  • Assist with facilitating the established training guidelines and curriculum for employee training.
  • Coordinate the ordering, purchasing, and inventory of training materials. The Lead Trainer will be responsible for department annual budget.
  • Ensure training materials and location are organized and prepared prior to all trainings.
  • Develop an annual training calendar and distribute to program staff upon approval by the Program Director or designee, and in coordination by all Department Leads.
  • Enroll new employees into Southwest Key Programs’ (SWK) web-based Elevate training tracking system.
  • Ensure all employees are in compliance with SWK, state and federal training requirements.
  • Develop mentorship relationships (as approved by the Program Director) with employees requiring additional training and coaching services.
  • Research, develop, and implement new training topics not found in SWK’s training catalog.
  • Must utilize additional research methods and remain up-to-date with current trends to enhance professional skills in preparation for trainings.
  • Create a safe and inclusive learning environment of respect and rapport to ensure a positive learning experience for program staff.
  • Use effective instructional strategies (to include but not limited to: appropriate ice breakers, team building activities, project joy) to meet the needs of the program’s staff.
  • Promote positive community relationships in coordination with the Program Director to enhance the resources available to program staff and youth.

Other Functions:

  • Attend all organizational required trainings.
  • Create, identify, and attend workshops that will enhance professional skills in the area of education, direct supervision, vocational, OSHA, HIPPA, and other topics deemed appropriate by Program Director or designee.
  • Attend and become a certified instructor for First Aid/CPR, non-violent crisis intervention, verbal judo, the Residential Child and Youth Care Professional Curriculum and other certifications as deemed appropriate by the Program Director or designee.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Assist with the submission of monthly SWK reports, funder’s quarterly reports, and end of year reports as necessary.
  • Provide and facilitate information as needed for SWK and/or funder’s monitoring activities and assist with the development of corrective action plans if deficiencies are noted.
  • Assist with the coordination of special educational events (to include, but not limited to: spelling bee, science fair, SWK Olympics), acculturation activities (to include, but not limited to: Cesar Chavez Day, Thanksgiving, Chinese New Year, Fourth of July, Holi Festival of Colors, 16th of September), Educational Outings (to include, but not limited to: visits to museums, water conservation center). Coordinate Student Council Activities and other meaningful experiences for SWK learners that promote volunteerism.
  • Must assist in the evacuation of youth, as needed, due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Travel as needed for trainings, conferences or to transport youth to destinations within the S.
  • Must maintain any professional or para-professional certifications acquired while employed with SWK annually.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • A combination of one of the following:
  • High School Diploma or equivalent with 60 hours of college credit hours and 1 year working with youth in a bilingual setting.
  • High School Diploma or equivalent with two (2) years of experience working with youth in a bilingual setting.
  • One year of supervisory experience.
  • Excellent Public Speaking skills.
  • Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, and Excel).
  • Cleared Tuberculosis test results.
  • Cleared background check from appropriate entity.
  • Cleared drug test results (this one is for Texas programs only).



Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors by standing for extended periods of time. Bending, stooping and lifting up to 15 lbs required to complete daily tasks.

Work Environment:

This is a twenty four hour residential facility at which minors receive multiple services. Three shifts per twenty four hour period. Work shifts are subject to change. Noise level varies from mild to moderate. Trainer must maintain a flexible work schedule to meet the training needs of program staff working all three shifts.


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